Frequently Asked Questions

Sheet masks typically start at 5,000 units, creams at 1,000, and serums at 500. For OEM projects, pilot runs start at just 500 units.

Standard orders ship in 15-25 business days. OEM projects require 4-8 weeks including formulation and packaging development.

Absolutely. Our R&D team works from your brief to create custom formulations or modify existing ones for texture, fragrance, active ingredients, and packaging.

Yes. Standard samples are free of charge. Custom formulation samples may incur a small development fee. We ship globally via DHL/FedEx.

Yes, to 30+ countries. We handle FOB, CIF, and DDP terms. Samples via express courier; bulk orders via sea or air freight.

ISO 22716 GMP, FDA establishment registration, EU CPNP compliant, HALAL certified. We provide MSDS, COA, and regulatory documentation for all products.